Privacy Policy

Responsible Party: RAINOFDREAMS.COM

Purpose: Information on services related to professional background and experience. Communications related to strategic communication services.

Legal Basis: Express consent and legitimate interest.

Recipients: No data is transferred to third parties unless legally required.

Rights: Access, rectify, and delete data, as well as other rights as explained in the additional information.

Additional Information: You can consult the additional and detailed information on Data Protection in the Legal Notice section.

At rainofdreams.com, we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe we should be transparent about it. Therefore, and for the purposes of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, “GDPR”) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and LAW 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), RAIN OF DREAMS informs the user that, as the data controller, it will incorporate the personal data provided by users into an automated file.

Our commitment starts by explaining the following:

We collect your data to improve your user experience, considering your interests and needs.
We are transparent about the data we collect about you and why we do it.
Our intention is to offer you the best possible experience. Therefore, when we use your personal information, we will always comply with the law, and when necessary, we will request your consent.
We understand that your data belongs to you. Therefore, if you decide not to authorize us to process it, you can request that we stop processing your data.
Our priority is to ensure your security and to treat your data according to European regulations.
If you want more information about the processing of your data, consult the different sections of the privacy policy below:

Who is responsible for processing your personal data?

Identity: RAIN OF DREAMS

RAIN OF DREAMS has appointed a Data Protection Officer or a contact person within the organization. If you wish to make a query regarding the processing of your personal data, you can contact them via the email contact@rainofdreams.com.

What personal data do we collect? The personal data that the user may provide:

Names, surnames, and address.
Phone number and email address.
Location.
Payment and refund information.
IP address, date and time of access to our services, internet browser you use, and data about the operating system of the device.
Any other information or data you choose to share with us.
In some cases, it is mandatory to complete the registration form to access and enjoy certain services offered on the website; likewise, not providing the requested personal data or not accepting this data protection policy means the impossibility of subscribing, registering, or participating in any of the promotions where personal data is requested.

Why and for what purpose do we process your data?

At rainofdreams.com, we process the information provided by interested persons for the following purposes:

Managing orders or contracting any of our services, either online or in physical stores.
Managing the sending of the information requested.
Developing commercial actions and maintaining and managing the relationship with the user, as well as managing the services offered through the website and information tasks, which may include automatic evaluations, profiling, and customer segmentation to personalize treatment according to their characteristics and needs and improve the online customer experience.
Developing and managing contests, raffles, or other promotional activities that may be organized occasionally.
In some cases, it will be necessary to provide information to Authorities or third-party companies for auditing purposes, as well as handle personal data from invoices, contracts, and documents to respond to customer or Public Administration claims.
We inform you that the personal data obtained as a result of your user registration will form part of the Register of Processing Activities (RAT), which will be updated periodically according to the provisions of the GDPR.
What is the legal basis for processing your data?

The processing of your data can be based on the following legal grounds:

Consent of the interested party for the contracting of services and products, for contact forms, requests for information, or registration in e-newsletters.
Legitimate interest for the processing of our customers’ data in direct marketing actions and express consent of the interested party for all related to automatic evaluations and profiling.
Compliance with legal obligations for fraud prevention, communication with public authorities, and third-party claims.
How long do we keep your data?

The data processing for the described purposes will be maintained for the necessary time to fulfill the purpose of its collection (for example, while the commercial relationship lasts), as well as for the fulfillment of legal obligations arising from data processing.

To whom are your data communicated?

In some cases, only when necessary, rainofdreams.com will provide user data to third parties. However, data will never be sold to third parties. External service providers (e.g., payment providers or delivery companies) with whom rainofdreams.com works may use the data to provide the corresponding services, but they will not use such information for their own purposes or transfer it to third parties.

rainofdreams.com ensures the security of personal data when sent outside the company and ensures that third-party service providers respect confidentiality and have adequate measures to protect personal data. These third parties are required to guarantee that the information is processed in accordance with data privacy regulations.

In some cases, the law may require that personal data be disclosed to public bodies or other parties, but only what is strictly necessary to comply with these legal obligations will be disclosed.

Personal data obtained may also be shared with other companies in the group.

Where are your data stored?

Generally, data is stored within the EU. Data sent to third parties not belonging to the EU will ensure that they offer a sufficient level of protection, either through Binding Corporate Rules (BCR) or by adhering to the “Privacy Shield.”

What are your rights, and how can you exercise them?

You can direct your communications and exercise your rights by making a request to the following email address: contact@rainofdreams.com.

Under the GDPR, you can request:

Right of access: You can request information about the personal data we have about you.
Right of rectification: You can communicate any change in your personal data.
Right of deletion and the right to be forgotten: You can request the deletion of personal data after blocking them.
Right to limitation of processing: This involves restricting the processing of personal data.
Right of opposition: You can withdraw consent for data processing, opposing further processing.
Right to data portability: In some cases, you can request a copy of personal data in a structured, commonly used, and machine-readable format for transmission to another data controller.
Right not to be subject to automated individual decisions: You can request not to be subject to decisions based solely on automated processing, including profiling, that produces legal effects or significantly affects you.
In some cases, the request may be rejected if you request the deletion of necessary data for compliance with legal obligations.

If you have any complaints about data processing, you can file a complaint with the data protection authority.

Who is responsible for the accuracy and truthfulness of the data provided?

The user is solely responsible for the truthfulness and correctness of the data included, exonerating rainofdreams.com from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. rainofdreams.com reserves the right to terminate the contracted services if the data provided is false, incomplete, inaccurate, or not updated.

rainofdreams.com is not responsible for the truthfulness of the information that is not of its own making and for which another source is indicated, so it assumes no responsibility for hypothetical damages that may arise from the use of such information.

rainofdreams.com reserves the right to update, modify or delete the information contained on its web pages and even limit or deny access to such information. rainofdreams.com is exonerated from any responsibility for any damage or harm that the user may suffer as a result of errors, defects, or omissions in the information provided by rainofdreams.com, provided that it comes from sources outside the company.

Furthermore, the user certifies that they are over 14 years old and have the necessary legal capacity to provide consent regarding the processing of their personal data.

How do we treat personal data of minors?

In principle, our services are not specifically directed at minors. However, if any of them are directed at minors under fourteen years of age, in accordance with Article 8 of the GDPR and Article 7 of LO3/2018, of December 5 (LOPDGDD), rainofdreams.com will require the valid, free, unequivocal, specific, and informed consent of their legal guardians to process the personal data of minors. In this case, the ID or another form of identification of the person giving consent will be required.

For minors over fourteen years old, data processing can proceed with the user’s consent, except in cases where the law requires the assistance of the holders of parental authority or guardianship.

What security measures do we apply to protect your personal data?

rainofdreams.com has adopted the legally required levels of protection for Personal Data and strives to install all additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorized access, and theft of the Personal Data provided